Frequently Asked Questions

If you need to cancel your event, please let us know as soon as possible. Our cancellation policy varies depending on the type of event and services provided. Please refer to your contract for more information.

We are committed to providing an inclusive and accessible event experience. Detailed information about ADA accommodations—including accessible parking, registration support, restrooms, mobility access, and onsite assistance—can be found on our ADA Accessibility page 

 Yes. A full schedule of events, including session times, author appearances, and onsite programming, is available on the Event Schedule page. Please refer to the schedule for the most up-to-date information. 

Limited free street parking is available near the venue on a first-come, first-served basis and may require a short walk to the resort. The Gaylord Pacific also offers paid self-parking for approximately $45 per day plus tax, as well as valet parking for approximately $65 per day. Paid parking and valet services are not included in the event ticket price.